Electric Service

Electric Rates

We continually evaluate the cost to serve our members, considering the total revenues needed for the cost of generation, transmission and energy delivery. We estimate the amount of energy our members need to determine the appropriate rates, which are reviewed annually. By monitoring our controllable expenses, we can provide safe and reliable energy with cost-based rates.

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Power Outages

Have you ever wondered how we ensure you have safe and reliable electricity? We count on a team with many skill sets to make it happen daily. Our crews respond to outages and emergencies 24/7/365. If an outage appears on the map, be assured we are working to restore it. Call us at 888-535-5732 to report an outage or emergency.

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Important Documents

If you ever have questions about the new service process, construction specifications, installation procedures, connecting to our grid, and more, visit our important electric documents page. If you still have questions, please call us at 740-344-2102 to be connected to someone who can help.

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Safety

We have delivered safe and reliable energy to our members since 1936. Our first priority is safety for our employees, members and the general public. We believe that if we take the lead in safety, others will follow.

Keep a safe distance from overhead lines. They are not insulated, so they are placed overhead and well out of reach or underground. Call 888-535-5732 immediately if you see a downed wire.

If a power line falls on your vehicle, STAY INSIDE the vehicle unless you MUST exit due to other safety threats. Warn people to stay away and to not touch the vehicle. Call or ask someone to call 911, then 888-535-5732. If you must exit the vehicle because of fire or other threats, open the vehicle door. Do not step out! Jump free and clear of the vehicle, keeping both feet together. Once clear of the vehicle, shuffle in small steps at least 50 feet away, with both feet on the ground at all times.

Whether you are installing a mailbox, planting a tree, building a deck, or planning a project around your home, call the Ohio Utility Protection Service (OUPS) before you start to dig at 811 or 800-362-2764.

You can’t know if underground lines are below. Often, people do not call first because of unwanted delays or costs, and they assume their digging won't affect anything. This assumption is life-threatening and, if you hit an underground utility, you may have to pay for damages and repairs that may cost thousands of dollars.

By law, everyone MUST contact the Ohio Utilities Protection Service, at least 48 hours, but no more than 10 working days (excluding weekends and legal holidays), before beginning ANY digging project.

Your call alerts The Energy Cooperative and other utilities of your plans to dig and lets us notify you or mark approximate locations of underground utility lines. This free service can protect you from injury or property damage and prevents interruption of your and other utility services.

A portable generator can seem like a lifesaver during a power outage for powering home medical equipment, refrigerators/freezers, and water pumps. Safe use protects you and those restoring power. Click to learn more about Generator Safety.

Also, The Energy Cooperative offers GenerLink™ to all of our electric members. This is a safe and simple way to connect your portable generator during a power outage. Click here to learn more about GenerLink™.

Start or Stop Service

New Service Estimator

Rebate Programs

Renewable Energy