Propane Service

Attention Propane Members: We have changed the way you send us meter readings. Moving forward, they can be submitted after you log into your SmartHub account. Select Contact Member Services then Propane Meter Reading. Enter your read and tank percentage. If you have difficulties, text us a picture of your meter reading and tank percentage at 1-740-348-1130.

Propane

Submit Your Meter Reading

If you have metered propane service, please submit a meter reading by the 12th of each month. This helps us plan our delivery schedule and ensures accurate billing.

Send Meter Reading

Bulk Delivery Request

If you are a bulk propane member, please use this form to request a delivery. We will add you to our delivery schedule. Same-day deliveries are exceptions and require an additional fee.

Propane Refill

Safety

We have delivered safe and reliable energy to our members since 1936. Our first priority is safety for our employees, members and the general public. We believe that if we take the lead in safety, others will follow.

Natural gas and propane in their original state are odorless; we add an organic compound called Mercaptan before the gas is delivered to your home or business. The compound has a distinctive smell like rotten eggs to alert you to the presence of natural gas or propane escaping in or around your home. If you smell gas inside, get out immediately and leave the area quickly.

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Whether you are installing a mailbox, planting a tree, building a deck, or planning a project around your home, call OHIO811 before you start to dig at 811 or 800-362-2764.

You can’t know if underground lines are below. Often, people do not call first because of unwanted delays or costs, and they assume their digging won't affect anything. This assumption is life-threatening and, if you hit an underground utility, you may have to pay for damages and repairs that may cost thousands of dollars.

By law, everyone MUST contact the OHIO811 at least 48 hours, but no more than 10 working days (excluding weekends and legal holidays), before beginning ANY digging project.

Your call alerts utilities of your plans to dig and lets us notify you or mark approximate locations of underground utility lines. This free service can protect you from injury or property damage and prevents interruption of your and other utility services.

Carbon monoxide is an odorless, colorless gas produced when vehicles, small engines, stoves, lanterns, grills, fireplaces, gas ranges, portable generators or furnaces burn fuel. People and animals are at risk when carbon monoxide builds in enclosed spaces. Fatal levels of carbon monoxide can be produced in minutes, even when doors and windows are open.

Tips to prevent carbon monoxide poisoning:

Do not run a car in a garage that is attached to a house. This puts you at risk for carbon monoxide poisoning even with the garage door open.
Do not use portable, flameless, chemical heaters indoors.
Never use a gas oven to heat your home.
Never use a generator inside your home, basement, garage or less than 20 feet from any window, door or vent.
Have your chimney checked and cleaned every year.
Make sure your fireplace damper is open before lighting a fire and well after the fire is extinguished.
Install a battery-operated or battery backup carbon monoxide detector in the hallway near each separate sleeping area in your home.
Check or replace the battery for each carbon monoxide detector when you change the time on your clocks each spring and fall.
Replace carbon monoxide detectors every five years.

Learn more about carbon monoxide poisoning here!