We have delivered safe, reliable and affordable energy to our members since 1936. Our first priority is safety for our employees, members and the general public. We believe that if we take the lead in safety, others follow. Our operations manager, Mike Sharkey, from our propane department, will show you how to shut off your propane tank in case of an emergency, or if you ever smell a gas leak.

Natural gas and propane in their original state are odorless; we add an organic compound called Mercaptan before the gas is delivered to your home or business. The compound has a distinctive smell like rotten eggs to alert you to the presence of natural gas or propane escaping in or around your home. If you smell gas inside, get out immediately and leave the area quickly.

Updating your phone number on your account is the most important thing you can do to report a power outage. With an accurate phone number, our outage system can identify your address when you call, so you can report an outage by simply pressing one.

  • Member Service: (800) 255-6815
  • Gas & Propane Interruptions: (800) 255-6815  (24 hours)

Whether you are installing a mailbox, planting a tree, building a deck, or planning a project around your home, call the Ohio Utility Protection Service (OUPS) before you start to dig at 811 or (800) 362-2764.

You can’t know if underground lines are below. Often, people do not call first because of unwanted delays or costs, and they assume their digging won't affect anything. This assumption is life-threatening and, if you hit an underground utility, you may have to pay for damages and repairs that may cost thousands of dollars.

By law, everyone MUST contact the Ohio Utilities Protection Service, at least 48 hours, but no more than 10 working days (excluding weekends and legal holidays), before beginning ANY digging project.

Your call alerts utilities of your plans to dig and lets us notify you or mark approximate locations of underground utility lines. This free service can protect you from injury or property damage and prevents interruption of your and other utility services.

Carbon monoxide is an odorless, colorless gas produced when vehicles, small engines, stoves, lanterns, grills, fireplaces, gas ranges, portable generators or furnaces burn fuel. People and animals are at risk when carbon monoxide builds in enclosed spaces. Fatal levels of carbon monoxide can be produced in minutes, even when doors and windows are open.

Tips to prevent carbon monoxide poisoning:

  • Do not run a car in a garage that is attached to a house. This puts you at risk for carbon monoxide poisoning even with the garage door open.
  • Do not use portable, flameless, chemical heaters indoors.
  • Never use a gas oven to heat your home.
  • Never use a generator inside your home, basement, garage or less than 20 feet from any window, door or vent.
  • Have your chimney checked and cleaned every year.
  • Make sure your fireplace damper is open before lighting a fire and well after the fire is extinguished.
  • Install a battery-operated or battery backup carbon monoxide detector in the hallway near each separate sleeping area in your home.
  • Check or replace the battery for each carbon monoxide detector when you change the time on your clocks each spring and fall.
  • Replace carbon monoxide detectors every five years.

Learn more about carbon monoxide poisoning here!

We all know energy plays a major role in our everyday lives, and it is a powerful resource that should be respected. We encourage you to share these safety tips and lessons with children as often as possible.

Operation Round Up

Members of The Energy Cooperative are automatically enrolled in Operation Round Up. The program “rounds up” a member’s bill to the nearest dollar and that amount is donated to local charities in our service area. All funds stay in the community to benefit our members.  If you choose not to participate in this community service program, call Member Services at 740-344-2102 or click to “opt out.”

Submit Your Meter Reading​

If you have metered propane service, please submit a meter reading by the 12th of each month. This helps us plan our delivery schedule and ensures accurate billing. We want to keep your tank full!

Send Meter Reading

Need A Refill?

If you are a bulk propane member (or worried you will run out of propane) please use this form to get on our propane refill list.

Propane Refill

Important Safety Information

Propane Safety