Home Energy Assistance Program (HEAP)

Home Energy Assistance Program (HEAP) is a federally funded program designed to assist eligible low-income Ohioans with their winter heating bills. Your HEAP benefit consists of a credit on your account each year. You may receive a voucher if you are a customer of a rural cooperative, municipal utility, use bulk fuel or have a master metered account. If your household has a member who is age 65 or older and/or a member who is totally and permanently disabled, the household will be evaluated for an increased benefit. If you have questions about HEAP call HEAP’s Toll-free number 1-800-282-0880. For the hearing impaired with TDD 1-800-686-1557.

Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program.

County’s Veterans Service Commission (VSC)

County’s Veterans Service Commission (VSC) provides financial assistance for overdue utility bills. Each county has a VSC that can provide assistance up to four times in a 12-month period. Eligible Veterans must live in a county for 90 days. Otherwise, contact the previous county of residence. To be of service, the VSC needs applicant’s net income for the last 30 days, the overdue bills and their discharge or DD-214 papers. Widows or Widowers should bring their spouse’s discharge or DD-214 papers.

Ohio’s Home Weatherization Assistance Program (HWAP)

Ohio’s Home Weatherization Assistance Program (HWAP) is a federally funded low-income residential energy efficiency program. The program reduces low-income households’ energy use, thus creating more affordable housing for those in most need. Services include attic, wall and basement insulation; blower-door-guided air leakage reduction; heating system repairs or replacements; and health and safety testing and inspections. Call 1-800-282-0880, TDD 1-800-686-1557 or visit the Ohio Development Services Agency’s website.

Is Budget Billing Right for You?

If you would like to be able to plan your expenses each month and know in advance what your utility statement will be, then the budget billing makes sense for your household. We offer budget billing which allows your monthly utility costs to remain constant throughout the entire year. You can sign up for budget billing by simply calling our Member Service Department at 740-344-2102.