Our toll-free number is not available at this time. Please contact us using our local number, 740-344-2102.
The Energy Cooperative is continually evaluating its cost to serve our members. This includes the total revenues needed, which fluctuate depending on the amount of energy used and the cost of generation, transmission, and delivery. Estimating the amount of energy that members use enables the Cooperative to determine what rates should be, which is reviewed annually. By monitoring our controllable expenses, we are able to provide affordable and reliable energy with cost-based rates.
Have you ever wondered how The Energy Cooperative ensures you have safe, reliable electricity? We count on a team with many skill sets to make it happen every day! Our crews respond to outages and emergencies 24/7/365. If an outage appears on the map, be assured we are working to restore it.
Call us at 1-888-535-5732 to report an outage or emergency.
Manage Your Service
Working together, we can accomplish great things for our community now and in the future.
Since 1936, The Energy Cooperative (TEC) has delivered safe, reliable, and affordable utility services and has played an important role in the economic and civic life of Central Ohio. Our first priority is safety for members, employees, and the public. We believe that if we take the lead in safety, others follow.
Power outage safety is extremely important! We've compiled a list of safety tips we strongly encourage everyone reads. We want to make sure you're aware of the dangers, and we don't want you to feel alone or scared during a power outage. Implement our safety tips, and lead by example!
Keep a safe distance from overhead lines. They are not insulated, so they are placed overhead and well out of reach or underground. Call (888) 535-5732 immediately if you see a downed wire.
If a power line falls on your vehicle, STAY INSIDE the vehicle unless you MUST exit due to other safety threats. Warn people to stay away and to not touch the vehicle. Call or ask someone to call 911, then (888) 535-5732. If you must exit the vehicle because of fire or other threats, open the vehicle door. Do not step out! Jump free and clear of the vehicle, keeping both feet together. Once clear of the vehicle, shuffle in small steps at least 50 feet away, with both feet on the ground at all times.
Whether you are installing a mailbox, planting a tree, building a deck, or planning a project around your home, call the Ohio Utility Protection Service (OUPS) before you start to dig at 811 or (800) 362-2764.
You can’t know if underground lines are below. Often, people do not call first because of unwanted delays or costs, and they assume their digging won't affect anything. This assumption is life-threatening and, if you hit an underground utility, you may have to pay for damages and repairs that may cost thousands of dollars.
By law, everyone MUST contact the Ohio Utilities Protection Service, at least 48 hours, but no more than 10 working days (excluding weekends and legal holidays), before beginning ANY digging project.
Your call alerts The Energy Cooperative and other utilities of your plans to dig and lets us notify you or mark approximate locations of underground utility lines. This free service can protect you from injury or property damage and prevents interruption of your and other utility services.
A portable generator can seem like a lifesaver during a power outage for powering home medical equipment, refrigerators/freezers, and water pumps. Safe use protects you and those restoring power. Click to learn more about Generator Safety.
Also, The Energy Cooperative offers Generlink™ to all of our electric members. This is a safe and simple way to connect your portable generator during a power outage. Click here to learn more about Generlink.
We all know energy plays a major role in our everyday lives, and it is a powerful resource that should be respected. At The Energy Cooperative, we encourage you to share these safety tips and lessons with children as often as possible.