Are you experiencing an outage?
If you are an electric member of The Energy Cooperative experiencing a power outage, here are ways you can make sure we know you are still without power.
- Call us at 1-888-535-5732
- Verify your outage through the SmartHub app.
- View our outage map to view current outages.
Stay away from downed power lines.
Safety of the public as well as those working on our lines is our top priority. The first step to accomplishing this goal is to locate downed power lines and make sure electricity is no longer flowing through the wires. Always assume downed power lines are energized and dangerous. Consider any object touching lines energized as well. Please report downed power lines to The Energy Cooperative at 1-888-535-5732 and local emergency authorities.
Severe Storm Checklist
- Keep at least a three-day supply of drinking water (one gallon per person per day) in plastic bottles.
- Store a can opener and a three-day supply of canned or packaged food for you and your pets.
- Stock paper plates, plastic utensils, and moistened towelettes to conserve water.
- Have a camp stove or grill for outdoor cooking.
- Stock extra batteries, matches, propane, charcoal, and firewood.
- Store a battery-powered radio and alarm clock.
- Keep hand-held devices fully charged and one phone that works without electric power.
- Plan where to meet family and how to communicate if separated.
- Keep your car’s gas tank full.
- Keep a phone charger in your car.
- Coordinate with neighbors to care for the elderly and disabled living alone.
- Stock prescription and over-the-counter drugs, vitamins, and any special foods needed.
- Store personal hygiene supplies and trash bags.
- Place first-aid kits in your home and car.
- Store cold-weather clothing, blankets, and sleeping bags.
- Use flashlights or other battery-operated lighting instead of candles.
- Keep fire extinguishers fully charged.
- If you have a well for water, fill your bathtub with water for bathroom use before the storm.
- Keep current with weather conditions.